OUR CANCELLATION APPROACH    
Luxenook Private Limited (“we,” “our,” “us”) runs fitvoguez with the sole commitment to  serve our users (“you,” “your”). We understand that plans change, and cancellations may be necessary. Our cancellation process is designed to be hassle-free and customer-friendly. You can request a cancellation within a specific timeframe before your order is processed. Once an order moves into fulfillment, cancellations may not be possible. Reviewing your order details before confirming helps avoid inconvenience.  

WHEN CAN YOU CANCEL?  

• Cancellations are accepted before orders are dispatched for processing.  
• Once an order enters fulfillment, cancellation may no longer be available.  
• Contacting customer support promptly increases the chances of a successful cancellation.  
• Refunds or credits will be processed based on the status of the order.  
• We strive to ensure a smooth process for all cancellation requests.  

HOW TO INITIATE A CANCELLATION    
To cancel an order, reach out to our support team with your order details. The sooner we receive your request, the better we can assist you. If eligible, your cancellation will be processed, and confirmation will be provided. In cases where cancellation is not possible, alternative solutions may be offered. Our team is always available to guide you through the process.  

EXCEPTIONS TO CANCELLATION    
Certain products or promotional items may not be eligible for cancellation. Once an item is prepared for dispatch, modifications may not be feasible. Customized or limited-edition pieces may have specific policies. Checking product details beforehand ensures clarity on cancellation eligibility. We aim to maintain transparency and keep you informed throughout your shopping experience.  

REFUND PROCESS FOR CANCELED ORDERS  

• Approved cancellations will be refunded through the original payment method.  
• Processing times for refunds may vary depending on the payment provider.  
• Store credits may be offered as an alternative refund option in some cases.  
• Refund confirmations will be shared once the process is complete.  
• Our priority is ensuring a seamless experience for our valued customers.  

ORDER CHANGES AND MODIFICATIONS    
If you need to make adjustments to your order, timely action is crucial. Once an order is in fulfillment, changes may not be accommodated. Our support team can assist with modifications if the request is made early. Reviewing your cart before checkout helps prevent the need for changes. We encourage customers to verify selections before finalizing purchases.  

NEED ASSISTANCE? WE’RE HERE TO HELP   
If you have any concerns regarding order cancellations, reach out to us at luxenookprivatelimited@gmail.com. Our team is dedicated to providing clear guidance and solutions. We strive to handle all requests with efficiency and care. Your satisfaction is our priority, and we appreciate your trust in our policies. For any queries, feel free to contact our support team at your convenience.